Shipping policy
At PetHub, we strive to provide you with the best shopping experience, including seamless and efficient shipping services. Below you will find all the essential details regarding our shipping process to help you stay informed and make your purchasing decisions with confidence.
Shipping Process
- Shipping will be done by a third-party courier.
- Customers are required to sign upon receiving the order as proof of delivery.
Delivery Destinations & Timeframe
We currently deliver across all Emirates within the UAE.
| Emirate | Delivery Remarks |
| Abu Dhabi, Dubai, Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah, Fujairah, Al Ain |
Next day delivery |
| Remote Areas (Hezaiwah, Mohadhub, Umm Al Thuaoob, Wadi Shaam, Wadi Saham, Sweihan, Zayed military city, Al Marfa, Al Salam Living City, Bu Hasa, Danat Jebel Dhanna Resor, Gayathy, Ghwaifath, Habshan, Hameem, LIWA AREA, Mirfa, Mzeer'ah, Qasar Al Sarab, Ruwais, Sila, Tarif, Zayed City) | Within 5-7 days |
Delivery Fees
- Orders above AED 150 → Free delivery
- Orders below AED 150 → AED 20 delivery charge
International Shipping
Currently, we do not offer international shipping.
Important Notes
- Avoid delivery delays by providing your full address and accurate contact details during checkout.
- If you experience delays beyond the estimated time, please contact us at support@pethubme.co.